FAQ’s

WHY CHOOSE SOY WAX?

Soy wax is clean burning and does not pollute environments which means it is less likely to trigger allergies.

Soy candles have a longer lasting burning time, the wax burns slowly which means you can enjoy your soy wax candle for even longer

Soy wax does not realise carbon soot that you can often see from paraffin candles.

Paraffin wax contains toxins and has been proven to be harmful when it burns.

SHOULD I TRIM MY CANDLE WICK?

When you light your candle for the first time, we recommend you DO NOT trim the wick before you light the candle. If the wick is trimmed too short, the flame will most likely be too small to melt all the wax.

After your first burn, trim the wick for longer lasting burning time and to allow the candle to burn without black soot. Remember not to trim the wick too short, as it can prevent the candle from lighting or burning evenly.

HOW TO PREVENT TUNNELLING?

Burn your candle for minimum of 2 hours until the top evenly melts into a pool. When you light your candle for the first time, do not trim the wick.

After burning your candle for the first time, let the candle burn for long periods of time as often as possible to prevent tunnelling later on.